Wintergreen Police Department Contact Information

Emergency: Dial 911

• Non-emergency: 434-325-1106

• FAX: 434-325-7340

  85 Wintergreen Drive
  Roseland, VA 22967

Office Hours: Monday - Friday 8am to 4pm

Dennis Russell, Chief of Police 434-325-8521 drussell@wintergreenpolice.org

Contact information for the Wintergreen Property Owner's Association can be found HERE

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Virginia Department of Criminal Justice Services
Virginia Law Enforcement Professional Standards Commission
Virginia Chiefs of Police Association
Virginia Legislative Code
Central Virginia Criminal Justice Academy Central Shenandoah Criminal Justice Training Academy
Virginia State Police Virginia Department of Motor Vehicles Police
Nelson County Sheriff’s Office
Augusta County Sheriff’s Office
Federal Emergency Management Agency (FEMA)
Federal Bureau of Investigations (FBI)

Concerns, Complaints, or Complements:

Here is how anyone can submit a concern, complaint, or complement about the actions of an officer or about any aspect of the law-enforcement operations at Wintergreen:

1. Contact the Chief of Police at (434-325-8521) or contact the Wintergreen Property Owners Association Executive Director’s office at (434)-325-8531 and tell the person answering the phone that you want to address a concern, make a complaint, or complement an officer; or

2. Submit your concern, complaint, or complement in writing by mailing it to the Chief of Police to the address below.

3. The Department does have an official complaint form for your convenience.

4. All concerns will be handled by the Chief of Police or his designee.

5. All complaints will be investigated by a certified Internal Affairs Investigator. You may be contacted and asked additional questions about your complaint.

6. If it is going to take a long time to investigate your complaint, you will receive a letter telling you approximately when you may expect a reply.

7. When your complaint has been investigated, the Chief of Police will review the investigation and will send you a letter explaining the conclusion of the complaint investigation.